At Celestialoath, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our platform, participate in our services, or engage with any features we offer. By using Celestialoath, you consent to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information to enhance your experience on Celestialoath. The types of information we collect may include:
- Personal Information: When you sign up or interact with our services, we may ask for personal details such as your name, email address, username, and payment information.
- Non-Personal Information: We collect data that does not identify you personally, such as your IP address, browser type, device information, and browsing behavior on our site.
- Usage Data: We track interactions with our platform, including pages viewed, time spent on the site, and actions taken, to improve functionality and user experience.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to monitor activity on our platform, enhance navigation, and deliver personalized content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create and manage your account, process your registration, and provide access to the platform’s features.
- Customer Support: To respond to your inquiries, provide technical assistance, and resolve any issues related to your account or use of the platform.
- Personalization: To tailor the content, services, and advertisements displayed to you based on your preferences and usage patterns.
- Marketing and Communication: To send you updates, newsletters, promotional offers, and other relevant information related to our services. You may opt-out of marketing communications at any time.
- Analytics and Improvement: To analyze platform usage, improve our services, and enhance the user experience by identifying trends and areas for optimization.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests or to protect the rights, property, and safety of Celestialoath and its users.
3. How We Share Your Information
Celestialoath is committed to protecting your privacy, and we will not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist with platform operations, payment processing, customer support, and analytics.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you if such a transfer occurs and update this Privacy Policy accordingly.
- Legal Obligations: We may disclose your information to comply with legal obligations, respond to subpoenas, or protect our legal rights or the rights of others.
- With Your Consent: We may share your information with third parties when you provide explicit consent for such sharing.
4. Data Security
We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong, unique passwords and to take necessary precautions when accessing your account.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You may access, correct, or update the personal information you have provided to us at any time by logging into your account settings.
- Opt-Out: You may opt-out of marketing communications by following the unsubscribe instructions in emails or contacting us directly.
- Data Deletion: You may request to delete your account or personal information by contacting our support team. Please note that some data may be retained for legal or operational purposes.
- Cookies and Tracking: You can control the use of cookies and tracking technologies through your browser settings, though disabling cookies may impact your user experience.
6. Third-Party Links and Services
Our platform may contain links to third-party websites, advertisers, or services that are not under our control. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies. We are not responsible for the content or practices of any third-party sites.
7. Children’s Privacy
Celestialoath is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our site and updating the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].